Pool passes compliance certificate with help from Lodge property manager

Being a landlord can often mean navigating niggly road bumps. But Lodge City Rentals’ property managers take that stress away.

When a swimming pool at a Lodge City Rentals property failed its council compliance test, property manager Mike Burns went the extra mile to solve the problem on behalf of his client.

The background

The landlord at a property Mike Burns managed had a dilemma. The swimming pool, although a major drawcard for tenants, had failed its council compliance. Confused and alarmed at the 30-day notice given to hire a contractor to build a fence around the pool, submit a permit and get the job signed off, the landlord turned to Mike for guidance.

“The swimming pool required a certificate of compliance and there were a few things that needed doing,” said Mike. “It seemed like a big task for the owner so we said we’d take care of it.

“The pool needed a fence so our builders gave the client a quote and it turned out we needed a building permit. We organised that with the council, but it took a few visits to get to the bottom of it all.”

The challenge

Although the pool fence met the structural requirements, there were still more challenges to come.

The building inspector failed the pool because trees were growing on the neighbour’s property and could be used to access the pool from the neighbour’s side.

“This clearly upset the owner, but I said I would approach the neighbour and negotiate the tree removal on her behalf,” said Mike. “If the neighbours didn’t come to the party we would’ve had to move the fence on our boundary.”

The outcome

The pool passed its compliance after Mike successfully negotiated with the neighbour and then contracted an arborist at a discount rate to remove the trees and stump grind.

The process was successfully completed in four weeks and even while the work was taking place, the property was still bringing in income.

“We successfully negotiated with the neighbour, got the trees removed and the building inspector came back and passed the pool and filed the compliance certificate,” said Mike.

It was just a bit of running around, which is probably not what we normally do, but it was project management really –an added service which tends to keep everyone happy.

“The landlord was a very happy client.”


At Lodge City Rentals we take great pride in going above and beyond. We’ll always do the right thing to solve problems and protect our clients’ investments.


Mike Burns

P: 07 856 4500

M: 027 227 9414

E: mikeb@lodge.co.nz